Last updated: January 2026

We value your trust and aim to ensure complete customer satisfaction. Please read our Return & Refund Policy carefully before making a purchase.

1. Eligibility for Returns

You may request a return if:

  • The product is damaged, defective, or incorrect at the time of delivery

  • The issue is reported within 48 hours of receiving the product

To be eligible for a return:

  • The product must be unused, unwashed, and in original condition

  • Original packaging, tags, and accessories (if any) must be intact

2. Non-Returnable Items

The following items are not eligible for return or refund:

  • Products damaged due to misuse, mishandling, or normal wear and tear

  • Items returned after the return request window

  • Products purchased during clearance or special sale (unless damaged)

3. Return Process

To initiate a return, please contact us with the following details:

  • Order ID

  • Reason for return

  • Clear images or videos of the product (if damaged or incorrect)

Once your return request is approved, we will guide you through the return process.

4. Refund Policy

After we receive and inspect the returned item:

  • Approved refunds will be processed within 5–7 business days

  • Refunds will be credited to the original payment method

Shipping charges (if any) are non-refundable, unless the return is due to our error (damaged or wrong item).

5. Replacement Policy

If you receive a damaged or incorrect product, we offer a free replacement, subject to product availability.

6. Return Shipping Charges

  • If the return is due to a damaged, defective, or incorrect product, we will bear the return shipping cost

  • For all other approved returns, the customer may be responsible for return shipping charges

7. Cancellation Policy

Orders can be cancelled before shipment only. Once the order is shipped, it cannot be cancelled.

8. Contact Information

For return, refund, or replacement requests, contact us at:

Address:
Nashik, Maharashtra – 422010

Mobile Number:
+91 9211701667

Email:
[email protected]